Last Updated: 18 December 2025

This Privacy Policy explains how MetalMeld Machines LLC (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit or interact with https://metalmeldmachines, make a purchase through https://metalmeldmachines.com/shop-2/, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any individual who accesses or uses our Services, including customers, website visitors, and others whose information we collect in accordance with this Policy.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our business practices, operational needs, or legal and regulatory requirements. Any changes will be posted on this page, and the “Last Updated” date will be adjusted accordingly. Where required by law, we will provide additional notice of significant changes.

How We Collect and Use Personal Information

We collect personal information from various sources to operate and improve our Services. The type of information collected depends on how you interact with us. Over the past 12 months, we have collected information directly from users, automatically through technology, and from trusted third parties.

In addition to the specific purposes outlined below, we may use personal information to communicate with you, fulfill legal obligations, enforce our terms, and protect our business, users, and Services.

Personal Information We Collect

“Personal information” refers to data that identifies, relates to, describes, or can reasonably be associated with you.

Information You Provide Directly

We may collect information you voluntarily submit, including:

Contact details such as name, billing and shipping address, phone number, and email address
Order and transaction details, including payment confirmations and purchase history
Account credentials such as username, password, and security-related information
Shopping activity, including viewed items, cart contents, and wishlists
Customer service communications and inquiries

Providing certain information may be necessary to access specific features of our Services. If you choose not to provide required information, some features may not be available to you.

Information Collected Automatically (Cookies & Usage Data)

When you use our Services, we may automatically collect usage-related information through cookies and similar technologies. This may include:

Device and browser details
IP address and network information
Pages viewed, actions taken, and interaction patterns

This data helps us understand how users interact with our website and improve functionality and performance.

Information from Third Parties

We may receive personal information from third-party partners, including:

E-commerce and website support providers such as WooCommerce
Payment processors who handle transactions securely on our behalf
Marketing and analytics partners who assist with advertising and performance measurement

Any information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the privacy practices or accuracy of information provided by third parties.

How We Use Personal Information

We use personal information for the following purposes:

Providing Products and Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and enable customer reviews.

Marketing and Communications

To send promotional messages, offers, and updates via email, text message, or mail (where permitted), and to personalize advertising and content.

Security and Fraud Prevention

To monitor for suspicious activity, prevent fraud, and protect the integrity of our Services. Users are responsible for safeguarding their account credentials.

Customer Support and Service Improvement

To respond to inquiries, provide assistance, and enhance our Services based on user feedback and interactions.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze performance, and improve user experience. Some cookies are essential, while others support analytics and marketing efforts.

You may adjust your browser settings to refuse or remove cookies; however, doing so may limit certain features or functionality of our Services.

Disclosure of Personal Information

We may share personal information in the following circumstances:

With service providers who assist with website operations, payments, shipping, analytics, and customer support
With business and marketing partners for service delivery and advertising purposes
When you request or consent to such disclosure
With affiliated entities as part of normal business operations
To comply with legal obligations, enforce our policies, or protect rights and safety

User-generated content, such as reviews posted publicly, may be visible to others. We are not responsible for how third parties use information you choose to share publicly.

Third-Party Websites and Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing any personal information.

Data Security and Retention

While we implement reasonable safeguards to protect personal information, no system is completely secure. We recommend avoiding unencrypted channels when sharing sensitive information.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Access or request details about the information we hold
Request correction or deletion of personal data
Request data portability
Restrict or object to certain processing activities
Withdraw consent where applicable
Opt out of marketing communications

You may exercise these rights by contacting us using the details below. We may verify your identity before responding to requests, as required by law.

Complaints

If you have concerns about how we handle personal information, please contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be stored or processed outside your country of residence, including in the United States. Where required, we rely on approved legal safeguards to protect international data transfers.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Website: https://metalmeldmachines.com
Phone: +1 479-405-0559
Email: sales@metalmeldmachines.com
Address: 12803 I-30 Little Rock, AR 72209, USA